2025–Present
Becton, Dickinson and Company
Systems Consultant
Supports national accounts, central fill, and high-volume pharmacy automation through technical discovery, workflow assessment, solution development, and operational advisory.
Professional experience in healthcare technology, systems consulting, implementation, operations, and customer-facing technical leadership.
Healthcare technology · Systems consulting · Customer operations
Systems consultant and operational technology professional with 20+ years of experience spanning healthcare automation, implementation, national accounts, enterprise technology, and customer-facing technical leadership.
Current focus: pharmacy automation, high-volume workflows, solution strategy, data-informed operational advisory, and cross-functional delivery.
2025–Present
Systems Consultant
Supports national accounts, central fill, and high-volume pharmacy automation through technical discovery, workflow assessment, solution development, and operational advisory.
2016–2025
Implementation, technical operations, training, and consulting progression
Progressed through field service, government systems, implementation, training, and senior technical consulting in pharmacy automation environments.
2014–2016
Enterprise field service
Supported multi-state enterprise technology operations across ATMs, POS, self-checkout, Cisco networking, high-speed printing, secure access, service restoration, and escalations.
2013–2014
Technical process and documentation work
Performed electronics diagnostics, repair and calibration, process development, technical writing, preventive maintenance, and inventory and parts accountability.
2012–2013
Secure banking technology field operations
Worked in secure banking technology and emergency service environments requiring trusted physical access, procedural discipline, documentation, and customer confidence.
2003–2012
Public safety, management, security, and customer operations
Built a foundation in public safety and incident response, frontline management, security and risk, technical sales, and customer service.
Earlier work in public safety, frontline management, security and risk, technical sales, and customer operations established the responsibility, communication, and operational judgment that continue to inform Dan’s technical work.
Professional operations and delivery experience involving the United States, Europe, Japan, and Korea, including international and government pharmacy technology support.
Community leadership and recognition are part of Dan’s professional record, reflecting a sustained commitment to service, responsibility, and trusted leadership.