A professional progression across healthcare automation, enterprise technology, secure field operations, process development, and customer-facing technical leadership.
2025–Present
Becton, Dickinson and Company
Frames high-volume pharmacy automation decisions through discovery, workflow assessment, solution development, and operational advisory.
National accounts · Central fill · High-volume solutions
2016–2025
Parata / Becton, Dickinson and Company
Built a progression across field service, government systems, implementation, training, and senior technical consulting.
Readiness · Training · Customer operations
2014–2016
NCR Corporation
Restored and supported multi-state ATM, POS, self-checkout, networking, printing, and secure-access environments.
Service restoration · Escalations · Multi-site operations
2013–2014
PepsiCo
Combined electronics diagnostics, calibration, preventive maintenance, process development, and parts accountability.
Diagnostics · Documentation · Preventive maintenance
2012–2013
Diebold
Worked in high-trust field environments where procedural discipline, documentation, and customer confidence mattered.
Secure access · Emergency service · Documentation
2003–2012
Earlier career
Developed a foundation in public safety, incident response, management, security, technical sales, and customer service.
Judgment · Response · Customer operations
Hands-on equipment responsibility gradually grew into broader responsibility for workflow, implementation, customer operations, technical communication, data, solution strategy, and cross-functional decision-making.
2016–Present
Technical delivery → Government systems → Implementation → Training → Technical consulting → Systems consulting